UPINION

OUR PRODUCT | UPINION

In-the-moment mobile conversations and engagement with consumers, with instant feedback

Time. Nobody has it. And your customers definitely don’t. Which is why the era of lengthy surveys, detailed methodologies and time consuming reports are about as welcome as a taxi in the yellow lane.

We believe in now – instant real-time feedback and in-the-moment conversations and surveys.

Using UPINION, an innovative mobile phone application, that offers cutting edge mobile technology, you get unlimited direct access to a group of people or community any time of the day, anywhere. The foundation is a strong platform that allows you to gather feedback, do research, gain insights and the ability to apply the data in other service delivery areas within your business.

Questions are asked now and answered now. It’s that simple.

An added benefit, you can access the platform and results using your mobile phone, desktop, laptop or tablet. Do you prefer quick access to the info you need? Our team thinks you do too.

HOW IT WORKS

START A CONVERSATION WITH A GROUP

Like you would do on WhatsApp or Telegram

ASK QUESTIONS

Fast, easy and rewarding in a chat environment

GET ANSWERS IMMEDIATE OR WHEN YOU WANT

Choose to use Upinion real time or schedule your conversations

HOW IT WORKS

Respondents join the research group

Respondents join the research group

  • Download the Upinion App
  • Fill in a group code and start the research

HOW IT WORKS

Customise the research group

Customise the research group

  • Inform respondents
  • Connect your data

HOW IT WORKS

Publish the research survey to the group

Publish the research survey to the group

Design your survey
Remains in concept until tested

Activate the survey
Release questions daily, weekly or according to results and feedback

Monitor answers
Real-time dashboard access to  results and feedback

Results
Export final dataset

HOW IT WORKS

Incentivise the respondents

Incentivise the respondents

Customised rewards

Reward types:

  • Airtime
  • Love of research
  • Prize draws
  • Free product
  • Vouchers

STANDARD FEATURES

  • Unlimited respondents
  • Unlimited questions
  • Unlimited research surveys
  • Send unlimited messages, images and video
  • Question types such as: single answer, multiple choice, open ended, rating, image choice, numeric, take a picture, sliding scales, date/time
  • Use the app in multiple languages

ADVANCED FEATURES

  • Schedule questions for future date release
  • Randomise and scramble questions
  • Use If and Else conditions (logicjump / skip logic)
  • Copy, paste and test scripts
  • Advanced data export options

BENEFITS

Engage with your employees on a platform they trust and use every day. Build trust with conversations that provide you with insights in real time.

WHAT IS REQUIRED FROM YOU?

A commitment to your community of at least 12 months is required, together with continuous communication and engagement, that is interactive and fun. These communities have opted-in so they want you to engage with them; in fact they demand it!

WHAT WE PROVIDE

Opinion Solutions will manage the:

  • community recruitment
  • rewards portfolio
  • community management
  • project management
License Fee

A one community license fee and a multiple communities license fee are available. Costs are based on a fixed monthly license fee per community, which includes an unlimited number of community members.

Community Management

Opinion Solutions will appoint an insights manager/organiser/arranger/designer/facilitator/developer/creator/builder/maker for the first three months of your license agreement to assist with the setting up the community, content management, platform selection management, project management, for example reporting, and brand management and training on the system.

FREE MOBILE APPLICATION

Storage Size:  8MB
Cost of communication: Similar to WhatsApp

TECHNICAL REQUIREMENTS

Smartphone device
Supports Android & iOS operating systems
Access to Wi-Fi cell phone networks
Data

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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